How to Fix Norton Antivirus Error During Scan?


The quick scan option on Norton runs a basic scan of your computer and quickly identifies any files that are harmful. However, sometimes, Norton Antivirus gives an error during the scan. It prevents Norton from scanning your system for any harmful virus. The incomplete scan can be potentially harmful to your computer, which is why it is important to fix this issue. Such an issue can occur on both windows and mac systems. This article will present a basic guide on how to fix Norton error that you encounter while performing a scan. You can also take a look at this simple guide to remove viruses from your system.

A computer virus has the potential to destroy your personal and financial data if it goes unchecked. Norton Antivirus is one of the most well-known security tools that identify and eliminate any threats to your computer. However, like most software, it can also present certain errors. If your Norton antivirus is giving an error 8504, you can also fix it using this guide. 


Identifying the symptoms of a Norton antivirus error

There are various reasons why you are seeing the Norton antivirus error during scan including a corrupted file or a corrupt operating system. If you want your norton quick scan to be free of any errors; lookout for the following things:

  • A system error displaying ‘Warning! You are at risk.’ This means that Norton is not able to perform a full system scan.
  • The Norton scanning process remains incomplete or keeps crashing repeatedly.
  • The virus scan will abruptly stop and there will be no results shown.
  • The speed of your computer will significantly decrease while performing a scan.
  • A server error may cause your antivirus software to suddenly stop working.

Fixing Norton Antivirus Scanning Error

You can follow the simple steps stated below to fix any issues related to Norton antivirus scanning error:

Step 1: Save all of your data and close all the programs that are running in the background.

Step 2: Perform a restart and update your operating system if required.

Step 3: Run the Norton antivirus program, from your desktop menu.

Step 4: From the main window, go to security and click Scan.

Step 5: From the settings, choose your required settings and click full system scan.

Step 6: Once the scan is complete, click finish and complete any pending prompts.

In case your Norton antivirus still gives you a quick scan error after following all the steps above, you will have to contact Norton support and get technical assistance. Norton security has a 24- hour support helpline which provides you with advanced troubleshooting steps and helps you fix Norton scan error issue.

Why is my Norton antivirus not scanning for harmful files?

A corrupted file or a corrupt operating system is preventing your Norton antivirus from performing a Norton quick scan. You need to restart your computer and launch the software again. If the error message is displayed again, you need to contact Support to get assistance on how to fix Norton related issues. You can also try to reinstall your operating system.

How do I know if Norton Security is working on my device?

Click the start button and double click on the Norton Antivirus icon to run the software. If the first box is green, it means that your computer is secure. If the box is Red, it means your device is at risk and Norton’s virus scanning features may have been disabled.

How long does it take Norton to run a full system scan?

A full scan takes somewhere between 30 to 120 minutes, depending on the speed of your computer. If the scan does not complete, there may be a technical issue with your software. You can try restarting your PC and run another scan to see if it solves the issue.

Why is Norton taking too long for a scan?

If your Norton antivirus is taking a lot of time to process the scan, restart the computer. If it displays an error message relating to the scan, reinstall the software using the Norton autofix tool on their website. The problem can also be caused by a third party security software that is already installed on your system.


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