“Unfortunately Samsung keyboard has stopped J7”: How to fix this troubling issue with your phone

By
Martin
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0

If you’re using your Samsung J7 and have been met with the message “Unfortunately Samsung keyboard has stopped,” then don’t worry, we’ll do our best to get things sorted for you.

The Samsung J7 phone is a popular model created by the tech giant. Samsung is well-known for producing high-quality phones with lots of innovative features.

They are probably most well-known for their Samsung Galaxy series which are some of the most popular phones on the market, even rivalling the iPhone.

Samsung delivers stunning sharpness with their screens and never disappoint on processing power with some of the fastest technology on the market.

The phone’s keyboard can sometimes be an afterthought when purchasing, but when it stops working you’ll soon notice the importance of a good working keyboard. So, let’s take a look at how to get it working again.

Unfortunately Samsung keyboard has stopped j7
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Why has my Samsung J7 keyboard stopped functioning?

The error message “Unfortunately Samsung keyboard has stopped” could pop up on your Samsung J7 at any point, likely after a short period of non-response where you press the keyboard and nothing works.

This is likely just a short term glitch and shouldn’t take long to sort out, it is rarely anything serious.

We’ve included a number of solutions below so that you can get back to sending texts, calling friends and scrolling Insta!

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How can I fix this issue?

Restarting the keyboard is probably the most effective way to solve the problem. To do this follow the steps below.

  1. Go to the Settings menu of the device.
  2. Scroll down to the Apps section and tap on Application Manager.
  3. Swipe to go to the “All” tab.
  4. Now look for the app Android Keyboard and select it.
  5. Now tap on “Force Stop” to stop the keyboard.
  6. Exit out of the Settings menu and go back to using the keyboard and check if it works.

If that didn’t help to solve the problem then it could be an error within the app, a simple reboot of your device could solve this, so hold down your power button and press restart to try this.

We recommend that if this isn’t just a one-time issue and is a reoccurring thing then you should follow the solutions outlined below.

What to do if that hasn’t worked

Clearing the cache and data of an application allows you to clear files that can be possibly corrupted or which may be creating problems because of bugs.

  1. Go to the Settings menu of your device.
  2. Tap on Application Manager which is under the apps section.
  3. Swipe to the tab which includes “All” apps. Tap on the keyboard app.
  4. Tap on Clear Cache. Now tap on Clear Data. Tap OK to confirm

Once the cache and data files have been deleted, restart your device and check if the keyboard is working.

The last thing to try is to update the keyboard.

To do this open the Play Store, tap on the three horizontal lines and then tap on “My apps & games”.

If there is an update for the keyboard, tap Update.