Discord is a popular platform that allows people to connect through voice chat and instant messaging online. Unfortunately, some users report that Discord randomly disconnects voice chat.
Whilst Discord can be used by anyone, the platform is aimed primarily by gamers. So, if voice chat is disconnecting mid-game, it can be a frustrating problem!
So, how can you fix this error? And more importantly, how can you prevent it from happening in the future?
Well, we’re going to give you a step-by-step fix if your Discord randomly disconnects voice chat. Let’s hope no games are lost in the meantime!
Discord Randomly Disconnects Voice Chat: How to Fix
If your Discord is randomly disconnecting off from voice chat, it is more than likely because Discord is being prevented from connecting to the voice server. This can be caused by a number of problems, all of which are relatively easy to fix.
Let’s take a look, step-by-step at what could possibly be causing Discord to randomly disconnect voice chat:
- First, check your Anti-virus or Firewall and make sure that Discord is allowed access. It will need to be whitelisted or temporarily disabled for the platform to work.
- Next, check you are using the correct VPN. Discord will only work through VPN’s that have UDP. A VPN with UDP allows your PC or laptop to still receive the fasted possible bandwidth online.
- If none of the above show any issues, check that Discord is permitted on your network. Some networks, such as those in the workplace, may not permit the use of the online platform.
- If Discord is still disconnecting randomly, try disabling the QoS. This might be causing an issue if your PC power or network isn’t great enough.
To do this, go to ‘User Settings’, then ‘Voice and Video’ and unselect ‘Enable Quality of Service High Packet Priority’.
- You can also try changing the voice region, but only if you are the admin to the network. To do this go to ‘Server Settings’, then ‘Server Region’.
It is more than likely that one of the above solutions will fix your issue with Discord randomly disconnecting. However, if you are still experiencing issues, you can log an error with the Discord Support Team.
Now you know how to fix these issues, it’s worth knowing how to prevent them in the future.
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How to Prevent Discord Disconnecting Randomly
The easiest way to prevent Discord disconnecting randomly on voice chat is to ensure your settings are correct.
This includes checking anti-virus software and Firewalls after they have been updated, or new versions installed.
Another common issue that causes Discord to disconnect randomly concerns internet speed and bandwidth. Unfortunately, if you have a slow internet speed, it can cause disruptions in the voice server. This can be a frustrating problem; however, internet speed is an issue that can be solved either by your internet provider or by installing a Wi-Fi booster in your home.
Discord Randomly Disconnects Voice Chat: VPN problems
An additional common problem is linked to Discord and VPN usage. Ensure that if you change VPN that it is UDP enabled. Again, VPNs can cause slower internet speeds, which is likely to cause disconnections on Discord. UDP will prevent your bandwidth from slowing down due to the VPN use, this prevents disconnections or distortions on voice calls.
Have you used Discord for video calling? If not, find out all about Discord video call and how it works!
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