If you’re paying for the boosted channels from TalkTalk it can be discerning when your Sky channels go missing.
TalkTalk provides a great TV service that is extremely popular in the UK and for good reason.
This doesn’t mean that it is without its faults, sometimes your Sky channels can disappear without any given notice.
We explain why this happens and how you can solve it in this comprehensive guide.
Keep reading to find out how you can fix this annoying error with TalkTalk TV.
Why do my Sky channels go missing?
Realistically there isn’t any good reason why your Sky channels should go missing. It’s currently unconfirmed but it’s more than likely a glitch that TalkTalk hasn’t yet fixed.
Whenever a new update comes in, your TalkTalk box doesn’t automatically update every time.
You have to manually update the software which, for some people, is a difficult task to do.
This glitch should be a top priority for TalkTalk to fix but for the time being, this is something that can be easily sorted at home.
How do I get my Sky channels back onto TalkTalk?
It’s a simple fix and we’ll give it to you in just three easy steps.
- Press the blue button on your TalkTalk remote to open the menu.
- Find “Settings” and press “Software information.”
- Press “Update software” and wait for the service to update your TalkTalk box.
What other issues are common with TalkTalk TV?
It’s a possibility that you might not be able to see any paid or “boosted” channels at all and this is likely a problem with your internet strength.
Another common problem is not being able to see all the features in your menu and this is caused by an issue with your user credentials.
If you’re having issues watching TalkTalk TV on a device, this could be a number of different things including a lack of permissions from some of the providers.