Freeview won’t pick up ITV: Why this happens and what to do now


Managed by Digital UK Ltd and DTV Services Ltd, Freeview is one of the biggest TV platforms going. Eighteen million homes throughout the UK use the Freeview service.

Ninety-five per cent of the nation enjoy this platform, which features some of the most popular shows, as you can guess, for free.

Today, a lot of Smart TVs come with built-in Freeview. However, sometimes channels can be affected due to a range of different issues.

If you’re seeing that Freeview won’t pick up ITV, here is what you can do.

Freeview won't pick up ITV: What can be done about it-
Envato Elements – Freeview won’t pick up ITV

How do I get Freeview on my TV?

Make sure that you have a working TV antenna to connect to your TV – this makes it possible to use Freeview.

  1. Connect the antenna to the correct port on the TV.
  2. Finally, check that you are receiving at least 20 or more TV and radio programmes.

How to retune a TV with built-in Freeview: Watch your channels in 7 steps!

Freeview won’t pick up ITV: What can be done?

First of all, check if there is any damage to your antenna – this is a common problem that often requires a repair.

To see when the 2020 Freeview retune dates take place in your area please see another article here.

At times, 4G signals can interfere with your TV signals, try turning off your mobile and/or other devices to see if the signal improves.

Using a separate recorder or set-top box to use Freeview

Here is how to set up your Freeview if you’re using a separate recorder or set-top box:

  1. Connect the aerial cable to the correct port on the set-top box or recorder.
  2. Use an HDMI cable or the cable supplied with the box or recorder and connect it to your TV.
  3. Use the set-top box or recorder remote and turn on the box.

It’s a good idea to use your set-top box or recorder remote control to change channels, this prevents switching your TV channels by mistake.

Five simple steps to retune your Samsung TV and get access to your digital channels