What to do if Fortnite keeps freezing on Xbox & crashing to home screen


If Fortnite keeps freezing on Xbox, this can be very frustrating.

With games like Fortnite, there’s nothing worse than gameplay being interrupted. Any Fortnite fan will know that there’s no chance of fully getting into a game if halfway through the console is going to freeze or crash.

In 2020, Fortnite freezing on Xbox looks to be a common problem. As with many electronic devices, Microsoft’s Xbox is one for the history books, however, it’s not without the odd hiccup.

Freezing, crashing and the games console fully shutting down are common errors seen across all platforms, so thankfully, there’s usually a quick fix for these issues. Here’s a look at what to do if Fortnite keeps freezing on Xbox.

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What to do if Fortnite keeps freezing on Xbox

Before running through any kind of troubleshooting, ensure that the Xbox is connected to a solid Wi-Fi connection. If not, and your Wi-Fi regularly lets you down, why not invest in a Wi-Fi booster to ensure great signal flows throughout your home?

If the Wi-Fi is running well, then that’s great. We can tick the possibility of a poor internet connection off the list.

Please follow the steps below to get your Xbox working as it should and Fortnite, resumed.

  • Complete a hard reset. Turn the Xbox off at the wall, unplug for at least five minutes, then turn it on again and load up the Xbox.
  • If this hasn’t corrected the issue, try quitting the Fortnite app, then open it again.
  • Should Fortnite still not work correctly, uninstall Fortnite then re-download the game. This time you should be running the latest version of Fortnite and, therefore, it should work correctly.

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Fortnite crashing: Xbox 2020

Many Xbox gamers have reported that Fornite often crashes in 2020. That can come down to a number of things. Take into consideration that this could be a software issue, a server issue or a problem linked to background processes.

  • If it’s a software issue: Ensure that the Xbox OS is running on the latest version. Install any pending updates on the system. Also check that Fortnite is the latest available version, too.
  • The server could be down: If you suspect that the server could be down, try checking Xbox Support here. If this is the case, then, thankfully, the issue is not on your end. Wait until the server shows as “operating normally” and then you should be able to resume gaming in peace.
  • Take a look at the Xbox’s background processes. By this, we mean other apps running in the background while you play Fortnite. It’s best to quit all other apps when playing another game. To close other apps click the menu button > Quit.

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Xbox One keeps crashing to the home screen

If, rather than a freezing or crashing issue being specific to a game like Fortnite, your Xbox just crashes to the home screen whatever the case, here are some things to check.

  • Is the Xbox fully up-to-date and running on the latest operating system?
  • Have you cleared the Xbox cache?

To clear the Xbox cache, please follow these steps:

  1. Press & hold the power button until it turns off completely (located on the front of the console).
  2. Unplug the power brick from the back of the Xbox.
  3. To clear the cache, press & hold the power button – this also uses up any remaining power.
  4. Plug back in the power brick.

Delete Xbox game data by completing the following steps as reported by Lifewire:

  1. Press Home button on the controller > My games & apps > See all > Games.
  2. Highlight the game > press the Home button again.
  3. Choose Manage game & add-ons > Saved data > Choose “Delete All”.
  4. Restart your Xbox.

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