The Sky Q box allows you complete viewing freedom. You can rewind, pause, fast forward and record shows like never before.
Sometimes there might be a glitch with your Sky Q box and you may find that your Sky Q box has a mind of its own and unpauses itself at random intervals.
We take a look at this problem and suggest some solutions to get the pause feature working again.
Why is my Sky Q box unpausing itself?
As with many new technologies, there are some teething errors that plague the system and a really common one is that the Sky Q box won’t always stay paused when it’s asked to.
Some of these issues are incredibly complex to fix and you may need a replacement Sky Q box but thankfully the majority, including this error, are fairly straightforward.
A simple reset of some features should fix the issue and allow you to pause programs at will again.
How to fix the unpausing glitch in four easy steps
A settings reset and reboot should sort this annoying glitch out easily.
- Disconnect the power for 30 seconds and then reconnect, waiting for it to set itself up again.
- Enter the hidden menu by navigating to “Home” and then head to “Settings” but do not press “Select.”
- With “Settings” highlighted enter “001” and then press “Select.”
- Only perform the reset once as any further reset will wipe all recordings and series reminders.